Paul Khawaja, President
2020 can easily be remembered as the year of volatility, uncertainty, complexity, and ambiguity, a.k.a VUCA, where every individual and organization has been adversely affected in one way or another due to COVID-19 or its ripple effects. Global lockdowns and work-from-home edicts forced businesses to adopt remote working as it was the only way they could resume operations and ensure employee safety. However, this swift transition without any form of preparation or strategy endangered many organizations as their network perimeters and end points have expanded radically. At the end of the day, the whole situation is fertile ground for what companies in the digital era fear the most—cyberattacks and malicious activity!
The fear is justified because cyberattacks today have become highly sophisticated, targeted, and costly with the rapid evolution of technology and an increase in devices and access points. Bad actors are either on par with the rest of the technology advancements or, in most cases, a step ahead. Even a simple factor like an unpatched endpoint today can be treacherous and leave the door open for black-hats. And in the VUCA world, the chances of falling victim to a cyberattack, such as Ransomware, have just been compounded exponentially. To this end, businesses need to ensure endpoint hygiene, develop an enterprise security strategy, prioritize risk exposures, and rightly manage mobile apps and devices.
Enter OnX Canada. As a leading provider of technology services to businesses across North America, the company helps leading organizations protect sensitive information, secure applications, bolster access control, and improve response times after an incident. “Security is embedded in our DNA. Being a managed service provider, we take full responsibility of the availability and protection of our clients’ information in data center environments and the cloud that we host and manage,” says Paul Khawaja, President, OnX Canada.
OnX Cloud &Managed Services
He goes on to mention that every organization, which is under the immense pressure of releasing new products and applications in the market faster needs to rightly manage its back-end IT infrastructure and multi-technology environments. That’s why the company’s managed service offering entails traditional dedicated private hosting, multi-tenant managed cloud solutions for enterprise production infrastructure, and self-serve for dev/test environments. In addition, OnX can develop and implement a customized migration plan of existing infrastructure and applications into a secure cloud environment. Throughout an engagement, the company keeps a keen eye on backup and recovery by empowering clients with a data protection and replication solution from their existing data center to OnX’s PCI and SSAE16 certified facilities. . It significantly reduces any downtime risk by improving the availability of critical infrastructure and applications and expanding data backup to multiple end devices. Apart from securing critical information, OnX also ensures continuous collaboration and communication among team members by offering Cloud-hosted Office 365 productivity tools and SharePoint-as-a-Service. “Cloud and managed services are a core part of our business. Whenever our clients strive to embrace cloud consumption—whether it’s public cloud, private cloud or hybrid cloud—we help design and build custom solutions that address their business, financial, and security needs,” Khawaja mentions.
More importantly, the company speaks with clients’ CFOs and CIOs and encapsulates that feedback together to build better security roadmaps in accordance with their policies and financial restrictions.
Whenever our clients strive to embrace a cloud platform—whether it’s public cloud, private cloud or hybrid cloud—we help build a custom solution that serves their business, financial, and security needs
Having such a comprehensive service offering, the company has enabled several businesses to securely modernize their IT applications and infrastructure. For instance, OnX worked in liaison with a global aviation company to move its thousands of applications and workloads to a secure serverless environment in AWS—delivering huge cost savings while maintaining the highest of security standards.
In another case, a leading player from the healthcare sector utilized OnX’s managed data backup service to securely build a backup environment in Microsoft Azure. “For healthcare organizations security of information is always a top priority. We helped them achieve their data protection objectives, while ensuring significant monetary benefits,” mentions Roger Hamshaw, Director of Marketing, OnX Canada.
An Efficient Team at the Back
What helps OnX stay on top of the game is a highly experienced, dedicated team and long-standing organizational culture. The company encourages every employee to think out-of-the-box and be bold in effectively addressing their clients ever changing environments. “We recognize that no two clients are the same. They have different needs, different cybersecurity postures, and different policies in place—meaning you need unique solutions to address their issues and deliver optimum results. And to create an offering that’s customized to the last details, experience and expertise are prerequisites. Our team members are well acquainted and prepared for all kinds of challenges that could possibly come their way while delivering such personalized services,” Khawaja prides. OnX’s belief in speed, agility, and trust resonates across its workforce as they are available for clients 24/7 and ensure 100 percent confidentiality. Coupled with this, OnX’s teams are in constant dialogue with industry experts and other CIOs to gain a better perspective on the threat landscape. This enables the company to take its service offering, such as vulnerability and patch management, to the next level and bring the relevant solutions to the table. “We always treat our clients like partners and believe in engaging with them for the long-term. This is what our clients value in our relationship as a strategic relationship,” says Hamshaw.
Such an approach always drives OnX to explore new avenues of growth and expansion. The company believes that the COVID-19 pandemic has led the business world into a bout of turmoil, and it will continue in the foreseeable future. That’s why OnX focuses on end device protection and near real-time threat detection, threat intelligence, and threat response. Going the extra mile, the company will continue to make a significant investment in cloud security posture management to help businesses in compliance monitoring, DevOps integration, incident reporting, and keeping track of shadow IP.
“There is a voracious appetite for digital transformation during the pandemic as organizations have been forced to revamp their traditional IT infrastructure to address remote working needs. We have perfectly positioned ourselves to help companies deal with this unprecedented challenge. We have also hired 65-70 new employees to serve our clients with more efficiency,” Khawaja concludes.